Converged provides network based business phone services that are the best in the world. We have spent 2 years working with the leading providers of business phone hardware and software to develop the premium network based business phone service in the market.
Converged's base phone service provides over 700 business phone features. Our custom software adds integration features over and above that. Obviously no-one uses 700 phone features. In fact, most people regularly use about 5. But everyone uses a different 5, and having 700 to choose from means we probably have your favourite 5. Some of the most popular include:
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The ability to have full business phone and contact centre functionality anywhere you have access to a broadband IP connection. |
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The ability to make any phone, anywhere on the planet, become your desk phone extension. |
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Full integration with Microsoft™ applications eg Outlook™. This means dialling and caller ID from your outlook contacts, with drag and drop call control. Incoming calls will identify if someone is in your Outlook™ contacts, so you know who's calling. |
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The ability to hear and answer your emails over the phone. |
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The ability for incoming calls to ring simultaneously at both your desk and mobile phones, without the delay of forwarding. You can choose to answer on your mobile, allow it to go where you have directed you desk calls to go, or send it to a specific answer point from your mobile. |
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The ability to have full business phone functionality on your mobile or PDA. |
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Permission based forwarding of calls by criteria you define eg time of day and caller ID - a truly Smart Number™. |
Converged's service is based on an IP platform - but it is also a traditional business phone platform. We believe the full power of convergence will come from new applications combining the huge body of intellectual property that exists in traditional business telephony with the new way of thinking of the IP world.
Yes we will deliver call savings. But by far the biggest benefit will come from being able to do business better, smarter, quicker, easier. At Converged, we are basically about using technology to improve your life. We use our extensive experience and capability to make technology deliver today what others promise tomorrow. And we guarantee to keep doing that.
