12 February 2005
Converged supports the Search Institute
Converged today announced its support for the foundation of the Search Institute, who's charter will be to sustain and fund research that finds it difficult to access conventional funding sources. The criteria for entry into the institute and funding will be that the research must be frontier enquiry at, or slightly beyond, the boundary of current knowledge, with eventual potential for commercialisation. It must be based on search for new knowledge and understanding, not re-hashing of existing knowledge. The Search Institute will give preference for cross domain search in the fields of cosmology, relativity, quantum mechanics, dimension theory, and technology. The CEO of Converged, Rhett Sampson, said: "The Search Institute is a long held ambition. Converged will, in time, enable the Institute to be realised. We will support the Institute with resources and funding. Converged will gift a portion of its profits to the Institute. That proportion will be determined by the board of Converged consistent with governance principles, the interests of our customers, shareholders and employees, and the interest of our community."

January 2005
Converged retained to improve telephony ROI
Converged has been retained by a publishing company to analyse the use of telecommunications systems in the business and make recommendations for improving the benefits and returns to the business from their telecommunications investment. The review will involve interviews with all segments of the business and analysis of the fit of technology to business requirements, particularly its use within and between business units. The report will result in a detailed specification of the business requirements. The client will be able to use these requirement to instruct its technology suppliers to optimise the operation of its systems.

December 2005
Converged completes VoIP gap analysis
Converged was retained by a major systems integrator and the Australian subsidiary of a global transport company to perform a gap analysis on its VoIP based IT Help Desk systems. The system was about to be upgraded for a major expansion in scope and load. The brief included analysis and recommendation on the business, operational and technology aspects of the help desk. A number of significant gaps were identified in both the business and the technology, particularly in the interfaces and the implementation. A report recommending both quick wins and long term business strategies is currently being considered for implementation of the next stage in the project. The report answers a fundamental question from the client: "what exactly does VoIP do for my business?"

7 November 2005
Converged launches services and website
Converged Pty. Ltd. launched its services and website today. The company has been building its service offering for a year and today launched its website with details of the services and the company. Converged provides integrated telephone, email, SMS and instant messaging customer contact services on a "pay as you use" basis for mid-sized organisations. The services take advantage of all modes of customer contact and communication, including both traditional and IP telephony. Converged uses private IP networks, or VPNs, to provide business grade IP telephony with guaranteed Quality of Service.

The CEO of Converged, Rhett Sampson, said "We believe the full power of convergence will come from new applications combining the huge body of intellectual property that exists in traditional business telephony with the new way of thinking of the IP world. By far the biggest benefit will come from being able to do business better, smarter, quicker, easier."